Register modernization The data should run, not the citizens

What is behind register modernization?

While the Online Access Act (OZG), which came into force in 2017, focuses on the implementation of user-friendly online applications for citizens, the modernization of the register is about verification obligations. Why do applicants have to spend a lot of time and effort transferring various documents from authority to authority when the relevant information has long been available to the administration - just not in exactly the same place?

There is a lot of untapped potential here for authorities and municipalities. Let's look at an example: To apply for parental allowance, parents have to submit their birth certificate and pay slip to the parental allowance office: They get the wage certificate from their employer, and the German Pension Insurance is involved at the same time.

Fewer visits to the authorities

If, on the other hand, such data flows function automatically through register retrievals, online access for many administrative services will become more convenient and efficient. This applies in particular to complex procedures that require citizens to provide various details and evidence and that have to be processed across different authorities. With Once Only, applicants only have to enter their data once and then no longer have to provide proof. Administrative services of this type have reached maturity level 4. After that, the data can flow automatically between the authorities via interoperable registers. Of course, the control of data flows in the application process always remains under the control of the user.

Easier application processing

And it's not just citizens who benefit from the modernization of registers: public authorities can also benefit massively from improved data exchange in their work - for example when checking applications later on. There are already extremely efficient administrative information networks in Germany today, but they largely function in isolation. Register modernization also offers authorities the opportunity to retrieve the data they need from one another using standardized and therefore scalable mechanisms. Even across specialist boundaries.

In order to make Once Only a reality in the full breadth of OZG implementation and beyond, we offer targeted support for all public authorities involved.

Control focus

We support the strategy development and coordination of the major register modernization project at all levels. Thanks to our projects in the implementation of the OZG, the organization of complex federal and state programmes as well as digital projects for local authorities are now part of our core competencies. We would also be happy to support you in identifying the effects and potential of register modernization for your area and deriving an action plan from this.

Focus on online services

As a successful service provider for EfA online services - i.e. those that can be reused by other countries without additional development effort - we understand the central user group of register modernization like no other and are happy to support the further development of online services to maturity level 4 and thus achieve maximum relief for citizens and companies.

Focus on standards and registers

Thanks to our expertise in various XÖV standardization projects, we are very familiar with the data exchange between authorities and the existing information networks of the administration. We are also actively involved in designing the architecture for the future cross-domain retrieval of records. On this basis, we will be happy to advise you on identifying and efficiently implementing any adaptations required for your register or information network - for example by integrating new interfaces or integrating the identification number. Thanks to our experience with systems such as EESSI and from important pilot projects such as TOOP and SCOOP4C, we can also take the European dimension into account at any time if required.

Focus on infrastructure and basic components

For many years, we have also been involved in the development of central infrastructure components that are essential for the implementation of register modernization. In OZG subject areas, we develop components that will play a central role in the future infrastructure. We also support important standards for connecting to the infrastructure. You can rely on us if you need to tackle complex routing or transport tasks, authorization checks or other cross-cutting issues for your online services or registers.

Would you like to benefit from our expertise in once-only implementation? Get in touch with us.